Silver Spring, MD, Self-Storage Units Near 3351 Briggs Chaney Road (2024)

Brian is really help I am leaving but whenever I need storage I will come here for him

Brian he was very helpful with accessing my unit and showing me how to add the access code for entry. Thank you so much Brian

Brian is really great

Great customer service. Thanks Brian

I found the customer service professional and very helpful. The rep went above my expectations.

Not open at times posted!! Never!!!

Brian is the best manager I have met . He made sure I was properly taken care of, all my concerns were met immediately I walked into the office. If everyone was like Brian, the world would be a better place.

Brian and the property really clean

Brian is really great

Brian was very helpful and friendly and found perfect storage for us.

Brian

Thank you Brian for all youHelp

Brian is really great

Brian is really great

Great brian. He was very good explain everything

I met Brian. Very nice personality, it was my first time and he did well to explain every detail to me. He is great.

Brian, is the best great seller who, make me take right away this storage, my plan was to reserve it for may 07 but the nice way He explained the rules and promotions to me made a difference than others representatives I meet before.Thanks again Mr Brian.

Brian,is really greaf

Brian is great employee

Brian gave a good customer service. I really want to say thank you!

Brian,Has made this move very smoothly. Outstanding customer service. Thank you so much.

I just wanna say really thank you to Brian even the property without internet he helped to get a storage unit

Brian was very helpful,communicated very well and honest . Made my process a breeze

Brian was really great

Brian is great property very clean thank you very much

Brian is really great

Brian helped out alot and was super friendly even gave us a couple restaurants to try out

Brian has great customer skills , Great property

Great manager

Great property and units great price

Brian has been great to us always helping. Very clean property

Brian is great

Great property and manager

Brian is great

Brian did an amazing job helping us fix our issue with getting a storage unit.

Brian is great

Brian is super Helpful and profesional, he will answer any question you have and will explain every detail you need to know. Best Costumer Service Ever .

Thank you Brian for you great service I recieved from you. I really recommend this place very clean and great Manager..Best.

Brian , you are an amazing person, you have helped me a lot, I don’t even know how to thank you but you have save me a lot of money, and to top it all, you are so understanding. Thank you so much for all that you do.

Bryan is the Best, Thank you for your help.

Brian is so helpful. He has always addressed any of my concerns since last year. Very good place to rent. Excellent customers!

Briann has a great customer service

Brian is great

Great Service and Assistance from Brian

Ryan was excellent and professional and extremely helpful

Brian is excellent

Brian was excellent fantastic customer service thank you well done explaining everything thank you. Thank you for your services

Great place

Brian is excellent

Brian is reqlly great

Birsb Is great

Brain is awesome!!! Easy access awesome staff and reliable service I’d give a 100 star review if I could!

I love this place. The manager is very professional and does a great job

The property manager at this public storage is amazing. The customer service is on point, great communication and assist with all problems, great staff and extremely clean storage area. Highly recommend renting a storage from this location.

Brian really is a nice person

Brian has a excellent customer service

Great customer service from Brian very dedicated man clean storage

Brian is great

Brian tiene un servicio al cliente el es el mejor gracias

At this Briggs Chaney location, be sure and ask for Brian. He goes out of his way to offer the best possible Customer Service. Be on the look out for great deals at this clean and well maintained facility.

Brian at the Briggs Chaney location has been very communicative and helpful at solving my storage problems. Very nice young man and I recommend asking for him by name at this location if you want excellent customer service. Look for great deals, too. There's a lot of competition in this area; but, I've found Public Storage to be one of the best, and this Briggs Chaney location is clean and well maintained and when you combine that with service from people like Brian, it's a homerun.

Brian gave me.great customer service very clean property excellent service

Brian has a great customer service he give me a good deal best storage at the area than kyou

Mr.Brian on Brigg Chaney Rd had giving us excellent work /hospitality I will definitely recommend his business to everyone Thank You so Public Storage..

Brian great. Just wanted to update my reservation this place is great to storage specially because of Brian

Great cust9mer service from Brian best place

Great customer serivice I recieved from BrianThank you I recomment this place !!!!

Brian.. Tiene buen servicio al cliente! Buena persona

Brian buena atención al cliente!!!!

Public Storage in Briggs Chaney is definitely one of the premium storage facilities in the Silver Spring Area. Very clean, spacious and very accommodating to all my needs. Their staff is top notch as well. I was assisted by their employee Brian , who did a fantastic job covering all the sizes available, providing a thorough tour and it's costs per month as well as my options Incase I needed to downsize or even upsize in the future. Brian ensured I was receiving the best rate within my area and covered all the main points of my agreement prior to receiving the keys. I will definitely recommend Public Storage at Briggs Chaney to all my friends and family😄…

Brian is great

Brian is great

Brian is the best! His customer service is outstanding and will recommend people to use this public storage particularly because of him.

Excelente servicio brian

My experience with Public Storage has been wonderful! Brian has shown such welcoming, friendly and professional customer service. His personality has reassured me that there are still great people in this world. It's been a pleasure working with him in finding the perfect unit for my belongings and doing business with Public storage . Thank you very much! Have a wonderful day!.

Great customer service, very accommodating and compassionate under extenuating personal circ*mstances. Brian was the best I highly recommend.

Brian is the best

Brian great service

Brian was very professional and offered me great customer service

Brian is a fantastic individual, he is positive customer service all the way! Renting a storage unit at Public Storage is so easy because of the kindness of their staff. Brian’s knowledge is demonstrated by how easy it was to follow the instructions on using the app and getting prepare for the rental. Can’t thank him enough for a stress free sign up.

Brian goes above and beyond to help out

Brian ha desmotrado que puede ayudar es una gran ayuda y buena persona

Brian tiene buen servicio al cliente

Brian tiene un servicio al cliente increíble me encanto lo amable y profecíonal que fue.

Brian has been great. I thank you for all your help and great customer service.

Great customer service

Brian is the best

The internet was down and Brisn went the extra step to meet me at smother location to complete the process. His customer service skills are exceptional. It moved me enough to write this review. Briggs Chaney is fortunate to have him,

Brian have a good customer service hi help me will all my needs thanks

Best customer service Brian is the best

Brian was excellent in helping me move in. He even stayed late to accommodate me with wrapping my sofa.

Brian best custume service

Brian is always with great attitude he is one of the best customer service here at public storage very clean facility

I got the best customer service from brian. Very patient and dedicated

Brian has the best customer service he is very good at his job

Best customer service

Brian was very helpful! He told me about the promotion and helped me sign up. I thank him for making my rental a good experience!Fast forward. Brian has always been very helpful. I no longer need the unit, and when I vacated he helped make sure I did not have to pay for another month. If I ever need a unit again, I won't go anywhere else to rent one!

Brian is the best of customer service he is always helping his customer

I had the best service at this location. Brian was sooo helpful. From my arriving to my leaving. He made my experience a very good one.

Brian gave me excellent customer service, great personality!😀

Brian has a great customer service thank you BrianHe is really nice with customer always cleaning property is amazing thank you Brian😃

Excellent service was provided by Byran.

Excelente servicio, Brian resuelve todas las dudas y su atencion es muy buena, gracias por su buen servicio

Brian great customer service really nice guy will go beyond to help out his customer really recommended this place because of him

Brian.... was so patient and helpful

The customer service at Briggs Chaney was great, very helpful and accommodating. Brian, the office manager solved my "wrong" online reservation problem, and got me into the unit that I wanted. I had a terrible and rude experience there a few years ago with different staff member, and was weary of dealing with them. However, I gave it a chance and I'm really glad I did. The previous staff is no longer there, and current staff delivers wonderful customer service. Very satisfied.

Brian is great! It's refreshing to get real costumer service now a days!! Truly Appreciated!!

Brian was amazing show me how to pay it online amazing guy very helpful

If I could give 0 stars I would. Do not waste your time or money! I had my things in storage for 6 months and when I returned there was mold on some items and water stains on others. The insurance doesn’t cover damage due to elements so another waste of money. They need to have climate controlled units like they claim to offer.*UpdateThe day after posting this review I was contacted several times. I appreciate the attempts at customer service. Honestly though nothing will take away the fact that they advertise climate controlled units and that’s not the truth. The more boxes I open that were in this unit the more moldy items I find. Some custom items which also held sentimental value and are irreplaceable. It’s hurtful and disrespectful that I would be asked to take down my review multiple times a day when this issue is so fresh and has not been settled.

I am shopping early for storage space and pricing . Chris helped me at this location and he was super patient and extremely helpful . I was so surprised to hear him say , he haven’t been working here long and is fairly new. He was extremely knowledgeable and took me to see storage spaces several times since I was indecisive and not sure which space would be big enough . Although this location doesn’t have the space available I need , he suggested that I go to another location and even offered the address. He stated that by the time I am actually ready to rent the storage unit, there may be one available . He went over pricing number our times for me and explained their policy as well as insurance coverage. Great customer service is hard to come by these days , but the customer service received from Chris was exceptional. I will definitely come back here with hopes of them having the storage space I need.

Buena persona dan un buen servicio

Personal muy amable y dan buen servicio gracias

The clerk made my move seamless, he was a great help!

Brian is the best. Highly recomend this place

Brian is the best

Smooth process. Brian is helpful and had outstanding customer service.

love that the service here staff are very helpful. Specially, Brian, he is helpful and explaining everything and showing you the storage unit. I love it I really really recommend you this location.

Brian great customer serviceThe bestFacility clean

Brian was awesome and helpful, made everything easy and smooth

Brian has a great customer service, kind and polite person. I really recommend this storage place, very clean facility.

Brian buen custoemr service

Brian Edwin was fabulous and helpful. I had to move during a crisis and he represented Public Storage una compassionate and professional manner

Brian is extremely friendly and helpful. I will strongly recommend anyone to do business with him.He is super knowledgeable at what he does so makes it a plus to novice like me in the storage world. LolLevi

Brian excelente servicio al cliente buena personalidad siempre muy amables y muy respetuosos y responsables gracias por su servicio y ayuda thank you

Brien, has helped me once again to get my rental unit. This is the second time here at this location service is excellent.

Brian was excellent with good customer service

My experience was amazing. Absolutely no wait. Great customer service and clean facility. Brian made my moving experience a breeze.

Brian muy buen servicio gracias se lo agradezco

Brian was awesome! Great customer service and friendly.

Brian did such a awesome job with helping me and i am so thankful for his great attitude and patience with me he knows his very well

Brian ! So sweet so kind so patience! Thank you Brian

Brian was very helpful and welcoming. he provided a lot of insight and helped us get the perfect storage

Brian was nice and beyond customer customer service thank you again

Muy caros los tienen

Bryan. Súper. Service. A++. I recommend this place.

Brian was great a customer service thank you

Thank you Brian for everything that you did for us

Brian thank you so much for you help even the computer is not working is helping people

Brian have a great customer service thank you for recomeding my space and taking the time to tell me everything about storage my first time doing thisHe goes above and beyond service

Thank you Brian, he is very helpful and excellent customer service!!!!

Brian was nice service

We need more people in the world like Brian. He goes above and beyond!!!!!

excellent service, I don't even have to second guess where I storage my items, because Brian showed me how much heloves his job. He also has multi tasking on point. he does a good job 🤝

Bryan buen servicio

Mi experiencia en este public storage Fue excelente tienen unos de los mejores atención al cliente lo mejor de todo fue que tienen a alguien que hable español me sentí muy cómodo y aparte Brian fue muy profesional

Brian is a good customer service person

Brian was very nice and helpful.

I met this amazing guy called Brain who has excellent customer service and he is very knowledgeable and friendly as well. I decided to use Briggs Chaney location because Brain great attitude, very understanding. Thanks and stay true to self! 😊

Brayan excelente persona respondió a todas mis preguntas lo recomiendo

Brian tiene un buen customer service el es el mejor con quien rentar. Muy amable y siempre sonriendo rento con aqui con el por su mejor servicio

Brian was awesome and took no time getting me a unit and establishing my account. Great customer service, nice sized easy access unit, convenient location.

Brain the rental manger on site was awesome very helpful on helping us make a decision on which unit to rent. He was very knowledgeable and pleasant. Thank you Brain

Brian nice customer service

Brian has been v helpful🤙🤙🤙

Brian is such a nice guy . I recommend this public storage for anyone looking to rent a storage from the best customer service ever .

Brian was great to me he was beyond impressed nice customer service very well cleaning property and also very good customer service .he will anyway questions.

Jonathan is very kind he helped me out with the app. Great customer service. Highly recommended.

Brian is an efficient worker, he practically knows what his doing. He is brief and concise to any matter that pertains the storage and very friendly and respectful and trustworthy.

Brian has a nice customer he is always helping people. Thanking brian workong at this location l.

My interaction with Brian has been plaisant. He shown the professionalism and patience the entire time he was assisting me.I am a happy camper.Thank you Brian for you help today.

Brayan buen customer service

Brian was courteous and knowledgeable. Willing to help. Was able to get good pricing for me.

Brian is good with customer he is nice. Explain everything helped with my late fee. Thank you Brian for being a hard worker Thank u

Recientemente Brian me ayudó a solucionar un problema que tuve en la unidad que estaba rentando. Brian me dio diferentes opciones para solucionar mi situación de principio a fin. Excelente servicio como asistente. Muchas gracias.

Received great customer from Brian than you

Brian was very good to taking care of us and patient. Keep up the good work.

Great customer service I definitely recommend

Brian,Was a very nice and well explained everything in specific details. I'm really thankful for the help and patience he has. I'll highly recommend him if you're trying to get a rent at the office.