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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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What isn't working?
Please let us know what issue you are experiencing with Plusnet:
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In the last three months, how would you rate Plusnet?
2.95 out of 5 11,981 ratings
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Problems in the last 24 hours in Talke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Talke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
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Live Outage Map Near Talke, Staffordshire, England
The most recent Plusnet outage reports came from the following cities:Newcastle under Lyme and Talke.
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City | Problem Type | Report Time |
---|---|---|
Newcastle under Lyme | ||
Talke | ||
Stoke-on-Trent | ||
Stoke-on-Trent | Internet | |
Stoke-on-Trent | Internet | |
Crewe | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Talke, England
Latest outage, problems and issue reports in Talke and nearby locations:
- πΈππππ³οΈβπ (@mbusby993) reported fromMow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
- Shane Swindells (@shaneswindells) reported fromCongleton, England
@tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix
- πΈππππ³οΈβπ (@mbusby993) reported fromMow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
- James (@jimbobinnes79) reported fromWerrington, England
@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
- πΈππππ³οΈβπ (@mbusby993) reported fromMow Cop, England
@Viowlett @EE Don't even talk to me about Virgin π we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to sh*te versions of both. π
- πΈππππ³οΈβπ (@mbusby993) reported fromMow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
- Shane Swindells (@shaneswindells) reported fromCongleton, England
@tandleman @Plusnet @plusnethelp Switch then.Cancel your contract as they are breaking the terms by failing to provide the service you are paying for.Iβve just left plusnet myself.
- πΈππππ³οΈβπ (@mbusby993) reported fromMow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. π
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
- Neil Sollis SRB/SRH (@solmeister01) reported fromWorcestershire, England
@Plusnet why is your broadband so slow absolutely terrible
- Sarah P (@sassycat60) reported fromPlymouth, England
Very disappointed with @Plusnet customer service today. Arrogant male talking over me, not at all helpful. @plusnethelp
- reg morris (@gold123win) reported fromNeston, England
@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
- Alex White (@AlexWhiteGB) reported fromHillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on btβs network either go to them or one of their subsidiaries plusnet.
- Clare (@Clare231965) reported fromFareham, England
So, I complained about shoddy service from Plusnet gets a Iβm sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
- Alex Loche (@alexdn32) reported fromIrchester, England
@cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.
- Woof's Treats (@woofstreats) reported fromCoventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
- Faye Dobson (@FayeDobson) reported fromCarterton, England
@BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty
- Clare (@Clare231965) reported fromFareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb itβs now the 9th & guess what been lied to - again! They also said my monthly payment would be Β£25 email said Β£38! Should have been ready Thursday put router on - nothing! Load of bolox
- Clare (@Clare231965) reported fromFareham, England
Still sh*t reception from Plusnet programmes still buffering my enjoyment still spoilt and theyβre expecting payment for that they can P off