My Account | Midco Account & Billing Support (2024)

FAQs

Does Midco have 24-7 support? ›

Want to talk things through? We're here with technical support 24/7.

Phone: Call 1.800.888.1300 to pay with your credit card, checking or savings account. Mail: Send your check with your statement stub or name and account number to: Midco, PO Box 5010, Sioux Falls, SD 57117.

My Account is the place to manage your Midco services, view and pay your bill, and get updates on your Midco services. You can also access TV Everywhere (if you subscribe to a TV package from Midco) with your My Account email address and password.

For other orders or upgrades, call us at 1.800. 888.1300, especially if you're moving Midco services or if the address lookup on our website prompts you to give us a call. If you want to cancel services, please call us at 1.800. 888.1300.

The toll-free Midco phone number to connect with the company is 1-800-888-1300. Similarly, the Midco customer service number is 1-605-330-4083 if you are trying to reach out for general information about the company and its services.

Services may not be available in all areas, and some restrictions apply. Visit Midco.com/Shop to check serviceability, or contact us at Midco.com/Contact. 1 Customer is responsible for modem purchase or lease required for Midco internet. Modem lease price is $9 for standard modem or $11 for Midco Wi-Fi.

Account PIN

Visit our Reset Password and PIN page for instructions on how to update your pin. If you forgot your PIN, you need to contact us to reset it. NOTE: Midco will never give out your PIN.

If you discontinue all Midco services prior to the end of the three-year term set out in this agreement, you will be assessed an early termination charge equal to $5 per month for each remaining month in the agreement.

Is Midco a good internet? ›

Midco is the best internet service provider for most households in North Dakota, thanks to its wide availability, fast speeds and a reputation for good customer service. However, Midco service isn't available everywhere in North Dakota.

myAccount enables you to access PAYE services (including Jobs and Pensions), Local Property Tax, Home Renovation Incentive and many more services using a single login and password.

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If you self-install your own router or you want to change your network information later on, you can log in to your router to view and change your Wi-Fi name and password. You can also view and edit this information in the Midco Wi-Fi app (available with Midco Freestyle Wi-Fi).

Inquiries, general questions, or complaints may be directed informally to Midco by telephone, in person, or in writing at Midco's office located at 3901 N. Louise Ave, Sioux Falls, SD 57107. Business and Residential customers can reach Midco's Customer Service Department by dialing toll-free: 1-800-888-1300.

Headquartered in Sioux Falls, South Dakota and operated as a joint venture between Midcontinent Media and Comcast, Midco provides service to 200 communities both urban and rural, serving an area that covers over 1.2 million people.

As always, we're ready to serve you online at Samsung.com with round-the-clock chat, and on Facebook Messenger and Twitter. You can reach us by phone at 1-800-SAMSUNG. Nothing matters more to us than the relationships that we've built with our customers over the past 40 years in America.

You can stream your favorite shows and movies online or through an individual network app downloaded on your device. We use your Midco account credentials (managed in My Account) to confirm access to TV Everywhere networks. To see the TV Everywhere networks available with your cable TV package: Log in to My Account.